Home › ESA Letter Comparison › PetCerts vs Pettable
This page is published by PetCerts. It compares PetCerts and Pettable ESA housing letters on price, multi-pet pricing, what is included, stated turnaround and refund terms, using each company's own public website.
Prices and policies as of October 26, 2026, per each company's website. Where a company does not publish a fact, the table says "Not stated on website".
| Item | PetCerts | Pettable |
|---|---|---|
| Price | $95 + tax ($101.18 total with 6.5% sales tax), covering one year | Not listed on its public pages; shown after an online questionnaire |
| More than one pet | Add pets to the same order: your highest-priced pet is full price, and each additional pet is 50% off | Up to two pets per letter for no additional charge |
| What the price includes | Evaluation by a licensed clinician; ESA housing letter if approved | Live consultation with a licensed mental health professional; letter if approved |
| Stated turnaround | 12-hour turnaround available (+$25) after clinician approval | Letter typically sent within one to two days after approval; a faster Express Service option can be chosen at checkout, with letters in as little as one day (per Pettable's site, checked 10/26/2026) |
| Refund if the clinician does not approve you | Full refund, including tax, within 5–10 business days if not approved. | Per Pettable's terms, the Telehealth Services and Administrative Service fees (not Veterinary Services) may be refunded only if all of these are met: you are denied an accommodation by a landlord or property manager due to a claim that the letter is not valid; you have filed a complaint with HUD concerning this denial and provided proof of the filing; you submitted documentation of the denial within 60 days of it; all information you provided is complete, accurate and valid; and you attended each required appointment and consultation. Fees are also refunded if the clinician determines you do not qualify and you submit the rejection letter. No refund if you do not schedule or attend a consultation, or stop before completing the process, per Pettable's refund policy, checked 10/26/2026. |
| Refund if a housing provider denies the letter | Not stated on website | Full refund if your landlord does not accept your ESA letter after you have filed a complaint with HUD. Pettable says orders are otherwise non-refundable once signed, unless you do not qualify after your consultation, per Pettable's site, checked 10/26/2026. |
Comparing more providers? See our ESA letter comparison of PetCerts, Pettable and CertaPet.
Get an ESA letter from PetCertsSee PetCerts pricing
PetCerts charges $95 + tax ($101.18 total) for a one-year ESA housing letter. Pettable: Not listed on its public pages; shown after an online questionnaire.
At PetCerts, you add pets to the same order: your highest-priced pet is full price and each additional pet is 50% off. Pettable: Up to two pets per letter for no additional charge.
PetCerts: full refund, including tax, within 5–10 business days if not approved. Pettable: Per Pettable's terms, the Telehealth Services and Administrative Service fees (not Veterinary Services) may be refunded only if all of these are met: you are denied an accommodation by a landlord or property manager due to a claim that the letter is not valid; you have filed a complaint with HUD concerning this denial and provided proof of the filing; you submitted documentation of the denial within 60 days of it; all information you provided is complete, accurate and valid; and you attended each required appointment and consultation. Fees are also refunded if the clinician determines you do not qualify and you submit the rejection letter. No refund if you do not schedule or attend a consultation, or stop before completing the process, per Pettable's refund policy, checked 10/26/2026.
No. PetCerts publishes this page and is not affiliated with Pettable. Pettable is a trademark of its owner.
This page is published by PetCerts. PetCerts is not affiliated with Pettable; Pettable is a trademark of its owner. Terms can change; check each company's website before you buy.