ESA & PSD Letters from Licensed Clinicians
Complete an online evaluation. A licensed clinician decides whether you qualify. Some states require a client relationship of at least 30 days before a letter can be issued.
- Licensed Clinicians
Simple Process
Our 3-Step Success Path
Getting your ESA or PSD letter is simple, secure, and stress-free.
Free Assessment
Start your online evaluation.
Expert Evaluation
A licensed clinician reviews your file and issues your letter only if you qualify.
Download From Your Portal
Once your clinician signs, your letter is ready in your private dashboard.
Why Choose us?
Private by Design
Your data and clinical assessments are encrypted and kept private.
Digital Delivery
Receive your signed ESA or PSD digital documents directly in your portal.
Licensed Clinicians
All evaluations are performed by independent licensed mental health professionals.
Fair Housing Accommodation Requests
Letters are written to support reasonable accommodation requests under federal and state fair housing laws. Pet fee and policy rules vary by state and type of housing.
FAQ
Are Petcerts letters legitimate?
Yes. Every letter is written by a licensed mental health professional after a full clinical assessment, and is issued only if you qualify.
How long does it take to get an ESA letter from PetCerts?
After you finish the assessment, it goes to your assigned licensed clinician. Letters are delivered in as little as 24 hours after clinician approval, or 12 hours with the +$25 add-on. Some states, such as Arkansas, California, Louisiana and Montana, require a client-provider relationship of at least 30 days before a letter can be issued.
Do landlords have to accept a PetCerts ESA letter?
Under the Fair Housing Act, most housing providers must consider a reasonable accommodation request supported by a valid ESA letter from a licensed clinician, though some housing is exempt. Each housing provider reviews each request, and a letter does not guarantee any particular outcome. If your landlord has questions, PetCerts can verify your letter on request.
Can I use an ESA letter to fly with my pet?
No. Under U.S. DOT rules, airlines are not required to accept emotional support animals, and an ESA letter does not cover air travel. For a trained psychiatric service dog, PetCerts offers a PSD Transportation Letter ($159 per year) and a PSD Housing & Travel Letter ($199 per year), though U.S. airlines use the DOT service animal form and can't require a clinician letter.
If your licensed clinician determines you don't qualify, you get a full refund, including tax. Refunds are automatic to your original payment method within 5–10 business days of the clinician's decision.