How to Talk to Your Indiana La...

How to Talk to Your Indiana Landlord About Your PSD Letter
June 10, 2025

How to Talk to Your Indiana Landlord About Your PSD Letter

How to Talk to Your Indiana Landlord About Your PSD Letter

Navigating housing with a Psychiatric Service Dog (PSD) in Indiana can feel intimidating—especially when it’s time to bring it up with your landlord. Whether you’re moving into a new place or want to keep your PSD with you in your current home, the conversation matters. At PetCerts.com, we understand what’s at stake and we’re here to help you feel prepared, confident, and protected under the law.

Know Your Rights First

Before you approach your landlord, it’s essential to understand how federal housing protections apply to you. Under the Fair Housing Act (FHA), individuals with psychiatric disabilities are allowed to live with a service animal—even in buildings that normally prohibit pets. This includes PSDs, which are task-trained dogs that help with mental health conditions such as anxiety, PTSD, depression, and more.

Landlords can ask for appropriate documentation that confirms your need for the animal, but they cannot charge you pet fees, impose pet restrictions, or deny your housing because of your PSD—provided your documentation is legitimate.

When to Start the Conversation

Ideally, bring up your PSD before you move in or as soon as your need for the animal arises. Timing and tone go a long way. Waiting too long may create unnecessary tension; acting early shows responsibility and clarity.

At PetCerts.com, we work with licensed professionals who provide thorough documentation designed to meet legal standards under the FHA. Our letters are crafted specifically for housing-related needs and help you avoid confusion or conflict with landlords who might not be familiar with PSD accommodations.

How to Approach the Conversation

Use these tips to keep the conversation smooth and professional:

1. Be Direct, but Calm

Start by letting your landlord know you rely on a PSD for a mental health condition covered under the Fair Housing Act. You don’t need to disclose the exact diagnosis—only that your dog performs tasks related to your condition.

Example: “Hi [Landlord's Name], I wanted to inform you that I have a Psychiatric Service Dog that assists me with a mental health condition. I have documentation from a licensed provider, and I’m happy to share it as part of the reasonable accommodation process.”

2. Bring the Right Documentation

Your letter should come from a licensed mental health provider, be specific to housing needs, and clearly support your use of a PSD. Avoid vague or outdated paperwork. This is where PetCerts.com comes in—we help make sure your documentation is compliant, clear, and designed to reduce unnecessary back-and-forth.

3. Know What They Can (and Can’t) Ask

Landlords are allowed to ask for supporting documents, but they can’t:

  • Ask about your diagnosis in detail

  • Require your dog to be specially registered

  • Charge pet deposits or fees

  • Deny your PSD based on breed or size

Knowing these facts will help you stay calm and assertive if questions arise.

4. Offer Reassurance

Landlords often worry about property damage or disruptions. Let them know your PSD is well-behaved and trained for its tasks. This isn’t just a pet—it’s a working animal that plays a vital role in your well-being.

What If They Push Back?

Sometimes, even after providing everything required, a landlord may resist. In these cases, standing your ground respectfully is key. Reiterate your rights under the FHA and reference the supporting documentation. If necessary, you can escalate with a formal letter or file a complaint with HUD—but most situations resolve with a calm, well-informed conversation.

The PetCerts.com Difference

We know this isn’t just paperwork—it’s your peace of mind. That’s why at PetCerts.com, we focus exclusively on PSD housing letters backed by licensed mental health professionals. Every letter is carefully reviewed for clarity, compliance, and strength—so you can approach your landlord with confidence, not uncertainty.

If you're preparing for a housing conversation, let PetCerts.com be the support behind your voice. We're here to make sure you're protected, empowered, and heard.

Need to verify your PSD letter for housing?
Visit PetCerts.com today and take the first step toward housing security with your Psychiatric Service Dog.