What PetCerts customers get
Every PetCerts letter starts with an online evaluation that is reviewed by a licensed mental health professional. A letter is issued only if the clinician determines that you qualify. The clinician's name, license number and licensing state appear on the letter, so a housing provider can confirm the license with the state board.
Approved letters are delivered digitally to your PetCerts account. You can download your letter at any time, and renewals are handled from the same account.
Read independent reviews
We don't edit or hand-pick the reviews customers leave on third-party sites. You can read and leave reviews on PetCerts' public profiles, and you can contact us at help@petcerts.com or 1-833-462-2786 with any question about your order.
Before you buy
- An ESA letter is clinical documentation for a housing accommodation request. It is not a registration or an ID card.
- Housing providers review each accommodation request, and rules differ by state and by property.
- A psychiatric service dog must be individually trained to perform tasks related to your disability. Learn about PSD letters.
Meet some of our licensed clinicians Read the FAQ ESA information by state
Price and refund
ESA housing letter: $95 + tax ($101.18 total with 6.5% sales tax), covering one year. PSD Housing Letter: $159 + tax per year. PSD Transportation Letter: $159 + tax per year. Both, as PSD Housing & Travel Letters: $199 + tax per year.
If your licensed clinician determines you don't qualify, you get a full refund, including tax. Refunds are automatic to your original payment method within 5–10 business days of the clinician's decision.
Start my $95 + tax ESA housing letter PSD letter options Full pricing