My Experience Using a PSD Letter for Travel Out of Kentucky

My Experience Using a PSD Letter for Travel Out of Kentucky

by a PetCerts.com customer

I’ve lived in Kentucky my whole life, and while I love the peaceful pace here, sometimes travel is a must. A few months ago, I had to fly to Colorado for a family emergency. Normally, that wouldn’t be a big deal—but for someone like me who relies on a psychiatric service dog (PSD) for emotional stability, it adds another layer of stress. This trip was the first time I flew with my PSD after getting my documentation through PetCerts.com, and I wanted to share what the experience was like for anyone considering a similar step.

Why I Decided to Get a PSD Letter

I’ve always had anxiety that gets worse during travel. Flying, especially alone, is one of my biggest triggers. My service dog, Sadie, helps ground me and keeps me calm when things spiral. I’d never taken her on a plane before, and while I’d heard mixed stories about bringing dogs into airports or onto flights, I knew I needed her with me.

That’s when I started looking into how to properly prepare for travel with a PSD. I came across PetCerts.com and immediately appreciated how simple they made the process. They offered everything I needed in a straightforward way, which made me feel confident moving forward.

What Happened at the Airport

I flew out of Blue Grass Airport in Lexington. I made sure to contact the airline ahead of time and followed their instructions to submit my PSD letter. PetCerts provided exactly what the airline required—nothing more, nothing less. I didn’t have to worry about explaining anything in detail. The document did the talking.

At the airport, things went smoother than I ever imagined. Security checked my documents briefly, looked at Sadie (who was wearing her vest), and waved us through. No long explanations. No extra hassle. I honestly felt empowered knowing I had everything in order.

On the Plane

Sadie stayed calmly at my feet the entire flight. I’d worried about other passengers or staff giving me a hard time, but everyone was respectful. The flight attendant even said it was nice to see someone who clearly had a well-behaved service animal and the correct paperwork. That meant a lot to me.

I can’t express how much easier the trip was because I had Sadie by my side. Having her with me reduced my stress tenfold, especially during turbulence and layovers.

The Return Trip

Coming back to Kentucky was just as seamless. I had my letter ready, and again, no issues. This time, I actually enjoyed the flight. For someone who used to have to medicate heavily before flying, this felt like a huge step forward in my independence and peace of mind.

If you’re in Kentucky—or really anywhere—and you rely on a psychiatric service dog like I do, traveling doesn’t have to feel impossible. Having the right letter makes a huge difference. PetCerts.com made it easy, clear, and stress-free.

I’m glad I took this step. It gave me confidence not just in flying, but in being able to go where I need to go with the support I need. I’ll definitely continue using my PSD letter from PetCerts for future trips.