As of 2025, the policies regarding Emotional Support Animals (ESAs) on U.S. airlines have undergone significant changes. Following updates to the Department of Transportation regulations, most U.S.-based airlines no longer recognize ESAs as service animals, reclassifying them as pets. This reclassification means that ESAs are subject to standard pet policies, including associated fees and carrier requirements. For instance, United Airlines specifies that "all other cats and dogs, including therapy and emotional support dogs and cats, fly as pets".
While domestic airlines have largely adopted these policies, some international carriers continue to accommodate ESAs on select routes. However, for travelers within the United States, it's important to understand that ESAs will generally be treated as pets, without the special accommodations previously afforded to them.
Navigating Housing with ESAs: The Role of PetCerts.com
Despite the changes in air travel policies, the Fair Housing Act (FHA) continues to protect individuals with ESAs in housing situations. Under the FHA, individuals are entitled to reasonable accommodations for their ESAs, even in residences with no-pet policies. To exercise this right, a legitimate ESA housing letter from a licensed mental health professional is required.
PetCerts.com specializes in providing ESA and Psychiatric Service Dog (PSD) housing letters, ensuring that individuals receive the necessary documentation to secure their housing rights. Their process involves connecting clients with licensed mental health professionals who can evaluate and, if appropriate, issue a housing letter that complies with FHA standards.
Why Choose PetCerts.com for Your ESA/PSD Housing Letter?
In a time when travel accommodations for ESAs are becoming more restrictive, securing appropriate housing remains a critical concern for many. PetCerts.com stands ready to assist, offering reliable and professional services to help you and your support animal find a welcoming home.