About PetCerts

PetCerts helps people get clinician-signed documentation for their emotional support animal (ESA) or psychiatric service dog (PSD), with a simple online evaluation and clear pricing.

Who we are

PetCerts offers online evaluations with licensed mental health professionals for ESA and PSD letters. All evaluations are performed by independent licensed mental health professionals, and a letter is issued only if your clinician determines you qualify.

PetCerts is based in Orlando, Florida. Our parent company is Arvo Equities, which acquires, builds and operates businesses.

Licenses you can verify

Every letter includes your clinician’s name, license number and state. Housing providers can confirm the license with the state licensing board, and PetCerts can verify your letter on request.

How it works

  • Complete an online evaluation.
  • A licensed clinician reviews your file and decides whether you qualify. Some states require a client-provider relationship of at least 30 days before a letter can be issued.
  • Approved letters are delivered digitally to your PetCerts account, where you can download your letter at any time and handle renewals.

Clear pricing, with a refund if you don’t qualify

An ESA housing letter is $95 + tax and covers one year. If your licensed clinician determines you don’t qualify, you get a full refund, including tax, to your original payment method.

Get my ESA letter PSD letter options

Contact us

PetCerts, an Arvo Equities company
255 South Orange Ave Suite 104-1715, Orlando, FL 32801
1-833-462-2786 · help@petcerts.com

Meet some of our licensed clinicians · Reviews · FAQ · Pricing

An ESA letter is clinical documentation for a housing accommodation request. Housing providers review each request, and rules differ by state and by property.