Airline Policies vs. PSD Right...

Airline Policies vs. PSD Rights: What Florida Travelers Should Know
June 5, 2025

Airline Policies vs. PSD Rights: What Florida Travelers Should Know

Airline Policies vs. PSD Rights: What Florida Travelers Should Know

For many Florida travelers, flying with a psychiatric service dog (PSD) brings peace of mind—and sometimes, emotional necessity. But navigating airline policies can be confusing, especially when your rights don’t always line up with what the airline is asking for. If you're flying in or out of Florida, here's what you need to know about your rights, your PSD, and how PetCerts.com helps you stay protected and prepared.

Understanding the Basics: PSDs Under Federal Law

Psychiatric service dogs are protected under the Americans with Disabilities Act (ADA) and the Air Carrier Access Act (ACAA). Unlike emotional support animals (ESAs), PSDs are recognized as service animals that perform specific tasks to assist individuals with mental health disabilities such as anxiety, PTSD, or depression.

This means that airlines must allow PSDs to fly in the cabin with their handler, without pet fees, as long as the dog behaves appropriately and is under control at all times.

The Airline Loophole: What's Changing?

Following a major policy update by the U.S. Department of Transportation in 2021, airlines are no longer required to accept emotional support animals. But psychiatric service dogs still retain protection under federal law—if you meet the documentation requirements.

That’s where it gets tricky.

Each airline may have slightly different forms and timelines for what they require before boarding with a PSD. Most commonly, they ask for:

  • A completed DOT Form attesting to your dog's health, behavior, and training

  • Advance notice (usually 48 hours before your flight)

  • Confirmation that your PSD is task-trained to assist with a mental or emotional disability

Florida Travelers: Why This Matters More Than You Think

Florida is one of the nation's busiest travel hubs, with major airports in Miami, Orlando, Tampa, and Fort Lauderdale seeing millions of passengers per year. That high volume also brings stricter enforcement of airline policies, especially when it comes to service animals.

Unfortunately, many travelers with legitimate PSDs are caught off guard by last-minute paperwork issues, confusing forms, or airline staff who aren't fully trained in federal PSD regulations.

Having proper documentation is more than a formality—it's your first line of defense against being denied boarding or separated from your PSD during travel.

Where PetCerts.com Comes In

At PetCerts.com, we make it easier for travelers to fly confidently with their psychiatric service dogs. Our process is designed for those who already work with a trained PSD or are looking to ensure they meet all requirements before their next trip.

We provide legally recognized PSD letters from licensed mental health professionals who understand both the federal standards and the specific needs of travelers.

Whether you're flying out of Miami or connecting through Tampa, PetCerts helps you:

  • Understand your rights as a PSD handler

  • Prepare the documents most commonly requested by airlines

  • Avoid the hassle, confusion, and potential delays at the gate

Final Takeaway: Know Your Rights, Travel Smarter

Don’t let airline policies leave you grounded. If you rely on your psychiatric service dog for mental wellness, you deserve to travel with dignity and peace of mind.

With the right documentation in hand and a clear understanding of your federal rights, Florida travelers can navigate the skies with confidence—and PetCerts.com is here to support every step of that journey.